How should I choose a Neutral?

Various organizations maintain panels of qualified neutrals and post training requirements for membership on those panels. Familiarize yourself with those qualifications, and feel free to ask any potential neutrals about their backgrounds. Keep in mind that where Arbitration services are being sought, direct contact with the potential Arbitrator may not be possible, unless all parties to the dispute (or their representatives) are involved with the contact. When reaching out to a potential Mediator, it is advisable to at the least advise, and if possible, gain the agreement of other parties.

Various organizations establish and oversee panels of qualified neutrals, setting specific training and experience requirements for professionals seeking membership. These organizations, such as the American Arbitration Association (AAA), Judicial Arbitration and Mediation Services (JAMS), and state or local dispute resolution centers, ensure that arbitrators and mediators meet rigorous professional standards.

Before selecting a neutral, take the time to research their qualifications, certifications, and experience in handling disputes similar to yours. Many organizations publish directories of neutrals with detailed bios outlining their expertise, training, and case history. Additionally, don’t hesitate to ask potential neutrals about their backgrounds, approaches to dispute resolution, and any relevant industry knowledge they may have.

However, when seeking Arbitration services, be aware that direct contact with a potential arbitrator is generally restricted to maintain neutrality and fairness. Any communication should include all involved parties (or their representatives) to ensure transparency and avoid any perception of bias.

For Mediation, while there is typically more flexibility in contacting a potential mediator, best practices suggest notifying and, if possible, obtaining agreement from all parties before making initial contact. This promotes trust in the process and ensures that all participants are on the same page regarding mediator selection.