How should I choose a Neutral?

Various organizations maintain panels of qualified neutrals and post training requirements for membership on those panels. Familiarize yourself with those qualifications, and feel free to ask any potential neutrals about their backgrounds. Keep in mind that where Arbitration services are being sought, direct contact with the potential Arbitrator may not be possible, unless all parties to the dispute (or their representatives) are involved with the contact. When reaching out to a potential Mediator, it is advisable to at the least advise, and if possible, gain the agreement of other parties.